Our goal is to make sure you receive the exact merchandise you ordered. However, if you find you ordered the wrong merchandise or perhaps it was damaged when it arrived, please Contact Us to let us know the circumstances and we'll immediately contact our distribution center. If we need to replace an item or pick up item up for credit, we'll advise how we are going to handle the matter. If we need to have an item picked up, we issue a RA# and a UPS Call Tag. Customer is responsible for inspecting and accepting any portion of an order that is damaged, defective, or otherwise fails to conform to the goods specified in the Customer's order, subject to these requirements:
Customer must request a Return authorization and return the merchandise within the following time frames:
We will assess a 15% restocking charge for any products returned more than 30 days from the date of invoice.